Why choose Eloise?
Your intranet, a FAQ chatbot or Copilot are not enough to give all your employees access to internal information. Here's why.
The problem with alternatives
Existing solutions leave part of your workforce without access to internal information. And none of them give you visibility on what's happening.
Intranet / Static FAQ
- Nobody uses it (usage rate < 15%)
- Inaccessible for field teams without a PC
- Information quickly becomes outdated, hard to maintain
- No contextualisation by group, entity or agreement
- No visibility on questions asked or documentation gaps
Generic FAQ chatbot
- Same answer for everyone, no personalisation by group
- Doesn't understand French collective agreements
- No visible or verifiable source
- Black box: no tracking of questions or answers
- Low adoption, perceived as low-value
Copilot / ChatGPT
- Same answer for everyone, no segmentation by group or entity
- Risk of hallucination on sensitive topics (payroll, leave, agreements)
- No WhatsApp: your field teams remain excluded
- No dashboard to see what employees are asking
- No redirect to a human when the answer doesn't exist
What Eloise does differently
A concrete comparison to help you choose.
| Criteria | Intranet | FAQ Chatbot | Copilot | Eloise |
|---|---|---|---|---|
| Accessible in the field (WhatsApp) | ||||
| Native multi-channel (Teams, Slack, Google Chat) | Partial | Teams only | ||
| Specialised in French company documentation | ||||
| Personalised answers by group (entity, agreement, department) | ||||
| Visible and verifiable source in 1 click | Partial | Partial | ||
| Redirects to the right person when needed | ||||
| Dashboard: questions, answers, satisfaction | ||||
| Documentation gap detection | ||||
| Operational without training or deployment |
6 reasons to choose Eloise
What makes Eloise the right solution to give all your employees access to internal information.
Accessible to everyone, including field teams
Your warehouse, store and delivery teams access the same information as head office. Via WhatsApp, without a PC or intranet.
Reliable and verifiable
Eloise only answers from your official documents. Every answer cites its source. No content generation, no hallucination.
You see everything that happens
A dedicated platform shows you questions asked, answers given, resolution and satisfaction rates. You detect documentation gaps in real time.
Personalised by employee group
Documents are segmented by group: department, entity, site, collective agreement. An employee under Syntec in Lyon and one under HCR in Marseille don't receive the same answers. Unlike a GPT, Eloise knows exactly who she's talking to.
Never without an answer
When the answer isn't in your documents, Eloise redirects the employee to the right person in your company. No guessing, no dead end.
Operational in a few days
Connect your documents, activate Eloise in your chat. Your employees ask their first questions the following week.
Ready to see the difference?
Discover how Eloise gives all your employees access to internal information, right where they already work.