The one place to ask any question to your company.

A question in Teams or Slack. Eloise answers from your docs, or connects you to the right person.

How it works

One question, one sourced answer. In 3 steps.

The employee asks a question

In Teams, Slack, Google Chat or WhatsApp. Just like messaging a colleague.

Eloise searches your documents

Internal procedures, product guides, collective agreements, company policies, technical documentation... Eloise finds the relevant answer.

Clear answer with source

The employee receives a contextualized answer with a direct link to the source document.

In Action

Leave question

Eloise, I took a Friday off, why was I charged two days?

Great question! This is because of your SYNTEC collective agreement. Leave is counted in working days: Saturday is automatically included even if you don't work that day.

SYNTEC Collective Agreement, Article 25 - Paid Leave

View full article

Result: Immediate answer with the exact source, without involving HR.

Employee asking a question about their leave

Onboarding procedure

I just started, how does the company health insurance work?

Welcome! Your health insurance is managed by Harmonie Mutuelle, Family plan by default. Enrollment is automatic from your first day. Your insurance card arrives within 15 days.

Onboarding Guide - Benefits and Health Insurance

View full guide

Result: The new employee is autonomous from day one.

New employee discovering health insurance during onboarding

Eloise passes the baton

Eloise, I'd like to negotiate a raise, can you help?

This is a topic that deserves a direct conversation with your HR manager. I'm connecting you with Marie Dupont, your HR contact at the Lille office. She's available tomorrow morning.

Result: Eloise knows when to redirect to a human.

In-store procedure question

Eloise, a customer wants to return a product purchased 45 days ago, is that possible?

According to your return policy, returns are accepted within 30 days of purchase with a receipt. Beyond 30 days, only a store credit is possible, with store manager approval.

Commercial Policy, Returns and Exchanges v2.4

View full policy

Result: The sales associate gets the right answer in 10 seconds, without calling headquarters.

Sales associate in store consulting Eloise on their phone

On-site technical question

Eloise, what is the lockout procedure before working on the compressor?

Before any work on the compressor, follow the LOTO lockout procedure: 1. Cut electrical power at the disconnect switch. 2. Apply your personal padlock. 3. Verify absence of voltage. 4. Release residual pressure.

Safety Manual, LOTO Compressor Procedure v1.8

View full procedure

Result: The technician follows the correct procedure without waiting for the team leader.

Technician on industrial site consulting a procedure

Operational in 2 weeks

A concrete timeline, fast results.

D1-D2

Configuration and integration

Connection to Teams, Slack or Google Chat. Setup of permissions, scopes and business rules.

D3-D5

Document import

Your team uploads your internal documents. Procedures, policies, guides: Eloise ingests and structures them.

D5-D10

Pilot with a team

A test group uses Eloise in real conditions. Continuous adjustments based on feedback.

D10-D14

Full deployment

Rollout to the entire organization. Monitoring, tracking dashboard and support.

WhatsApp and SMS can be activated in an additional 48 hours for your field teams.

Your communication platforms

Eloise works natively in the tools your teams use every day.

Microsoft Teams

Direct message, team channel or @eloise mention. Your employees ask questions without leaving Teams.

Slack

In a dedicated channel or DM. Eloise responds instantly with sources.

Google Chat

Integrated into your Google Workspace. Document search and expertise in one message.

WhatsApp Business

For field teams. Access company expertise from anywhere.

SMS

For employees without a professional smartphone. An answer via SMS, accessible to all.

All compatible platforms

Why an assistant in the chat ?

Instant adoption

Your team members already use Teams or Slack every day. Eloise integrates natively: no sign-up, no password, no learning curve.

Not another tool

Companies accumulate software nobody uses. Eloise doesn't add to the pile: it fits into existing habits.

Accessible anywhere, even on mobile

For teams without enterprise chat or on the go, Eloise is also available on WhatsApp. A response directly on the employee's phone.

Connected to your systems

Automatic employee data synchronization. No double entry, no migration. Eloise also connects to your drives, SharePoint, Notion, Confluence or any other document repository.